Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Like any form of entertainment, it should be something you can afford to lose and that doesn't negatively impact your life, relationships, or finances.
Play responsibly and within your means. Set limits and stick to them.
Age Verification
Online pokies in New Zealand are only available to players who are 18 years of age or older. By accessing and using any online pokie platforms, you confirm that you meet this legal requirement.
Operators are required to verify player age and identity. If you are under 18, please do not gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with increasing amounts of money to get the same excitement
- Hiding your gambling from friends, family, or partners
- Neglecting work, study, or family responsibilities due to gambling
- Experiencing anxiety, depression, or irritability when not gambling
- Lying about the time or money spent on gambling
- Borrowing money to gamble or pay gambling debts
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or relieve stress
- Spending more money on gambling than you can afford to lose
If you identify with any of these signs, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online pokie operators in New Zealand offer the following responsible gaming tools:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit
- Loss Limits: Restrict the amount you're willing to lose during a set period
- Session Time Limits: Set automatic session duration limits to take regular breaks
- Reality Checks: Receive regular reminders during play about time spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Closure: Request permanent closure of your account
Use these tools proactively to maintain control over your gambling.
Support & Help Organizations
If you're struggling with problem gambling, confidential support is available. The following organisations can help:
New Zealand
- Problem Gambling Foundation – Freephone: 0800 664 262 (24/7) | www.pgf.nz
- Gambling Helpline NZ – Phone: 0800 006 886 | www.gamblinghelpline.co.nz
International Resources
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK Self-Exclusion) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
All calls and enquiries are treated with complete confidentiality.
Need Help? Reach Out Today
If you or someone you know is struggling with problem gambling, please seek help immediately. Problem gambling is treatable, and support is available 24/7.
Contact the Problem Gambling Foundation (NZ) on 0800 664 262 or visit www.pgf.nz
Your wellbeing is important. You don't have to face this alone.